Service and support will end September 2024.

VIDAR has a long history of exceptional customer service and support, based initially on the superior design, dependability, and reliability of the company’s products.  The company’s sole focus is on serving its customers, and customers have responded enthusiastically — giving VIDAR a very high customer satisfaction rating. 

VIDAR is an ISO registered company and employs processes that support our commitment to bring quality products and excellence in customer service to all of our customers.  We strive to listen, respond and continually improve the services we provide our customers with integrity and professionalism.

VIDAR supports the following operating systems:

- Windows 2000, Service Pack 4
- Windows XP Professional, Service Pack 3
- Windows 7 32 & 64 Bit
- Windows 8 32 & 64 Bit

You also must verify with your application vendor that your application software is supported on the operating system that you are using.

Contact Customer Support

To report Film Digitizer problems, ask for help, or request customized solutions, please complete this support form.