Support

Support

VIDAR has a long history of exceptional customer service and support, based initially on the superior design, dependability, and reliability of the company’s products.  The company’s sole focus is on serving its customers, and customers have responded enthusiastically — giving VIDAR a very high customer satisfaction rating.  

VIDAR is an ISO registered company and employs processes that support our commitment to bring quality products and excellence in customer service to all of our customers.  We strive to listen, respond and continually improve the services we provide our customers with integrity and professionalism.

 

NDT Guides

19440-001 Rev A Installation Guide

19441-001 Rev A User Guide

19452-001 Rev B VIDARScan Software Guide

NDT Applications

19454-002 Rev A VIDARscanNDTPRO 

Drivers

 VIDAR only supports USB 2.0 standard on all drivers and USB capable digitizers.

  • VIDAR supports the following Windows operating systems with the VIDAR Driver 6.0
    • Windows XP Professional Service Pack 3 & 64 Bit
    • Windows 7, 32 & 64 Bit
  • VIDAR supports the following Windows operating systems with the VIDAR Driver 6.1
    • Windows 8, 32 & 64 Bit

Complete instructions for Windows XP and Windows 7 are available in the Setup Guide below:

Complete instructions for Windows 8 are available in the Setup Guide below:

Contact Technical Support

To report Digitizer problems, ask for help, or request customized solutions, please complete this support form.

VIDAR Systems Corporation   365 Herndon Parkway   Herndon, VA 20170
Phone +1.703.471.7070   Fax +1.703.471.7665   Toll-free 800.471.7226
VIDAR_Corp 3D_Systems